Housing and Shelter Support

Providing assistance and stability for at-risk families

Under contract with the Department of Housing and Community Development (DHCD) NEFWC operates two family homeless shelters in Hampden County for Emergency Assistance eligible families. To be considered eligible for family shelter the head of household must first apply at their local Department of Transitional Assistance office. DHCD will then determine eligibility for Emergency Assistance, and if determined eligible, refer the family to shelter. 
A Family Place is a 28 unit congregate family shelter located in Holyoke, MA. The shelter is staffed 24 hours a day, 7 days a week and provides a number of services to assist families in locating and securing stable housing. Ongoing case management is provided to each family in addition to workshops, classes, referral to local service providers, housing search, activities for children, homework assistance, and many other services designed to make the family’s stay in shelter as safe, enjoyable, and productive as possible. Our goal is to assist each family in becoming self sufficient and transitioned into stable housing as quickly as possible. 
Scattered Sites Emergency Family Shelter Program is a 31 unit shelter located in Springfield, MA designed for families who have previously maintained stable housing and may not need more intensive services. The shelter is staffed 12 hours a day, 7 days a week and provides a number of services to assist families in locating and securing stable housing. While not staffed as intensively as a congregate shelter, ongoing case management is provided to each family in addition to workshops, classes, referral to local service providers, housing search, activities for children, homework assistance, and many other services designed to make the family’s stay in shelter as safe, enjoyable, and productive as possible. Our goal is to assist each family in becoming self sufficient and transitioned into stable housing as quickly as possible. 
Housing and Stabilization Services are provided to all NEFWC shelter families as well as families in selected hotel and motel units under a subcontract agreement with HAP Housing, the Regional Housing Authority. Household Assistance is provided to assist families in securing stable housing under DHCD’s HomeBASE program. (To be eligible for HomeBASE Household Assistance the head of household must first apply at their local Department of Transitional Assistance office to determine eligibility of Emergency Assistance benefits.) Once placed into an apartment NEFWC provides extended stabilization services designed to assist the family in maintaining their current unit through case management, referrals to local service agencies, assist in communicating with landlords, budgeting assistance and exploring options to increase the families income, including employment and education.   Our goal is to assist the family in maintaining their current housing and avoiding a return to homelessness. 

Download privacy notice for NEFWC Housing Program.

For more information on housing and shelter assistance, please contact:

New England Farm Workers' Council, Shelter & Housing Division
225 High Street
Holyoke, MA 01040
413-536-5403 ext. 203

Ken Demers, Vice President
kdemers@partnersforcommunity.org