Fuel Assistance Eligibility

Applications will be taken November 1st through May 12th  for households applying for the first time. Applications for households eligible for Fuel Assistance last winter will be mailed in August/September

Springfield clients apply to:
New England Farm Workers’ Council
Fuel Assistance Program
1666 Main Street
Springfield, MA 01103
North Central MA clients* apply to:
New England Farm Workers’ Council
Fuel Assistance Program
473 Main St., 3rd Floor,
Fitchburg, MA 01420,

*Communities served by the Fitchburg office include: Ashburnham, Ashby, Athol, Ayer, Barre, Berlin, Bolton, Clinton, Fitchburg, Gardner, Hardwick, Harvard, Hubbardston, Lancaster, Leominster, Lunenburg, New Braintree, Petersham, Phillipston, Princeton, Royalston, Shirley, Sterling, Templeton, Townsend, Westminster, and Winchendon.

Eligibility for the LIHEAP fuel assistance program is determined on the basis of a household’s gross income (before deductions) and size. Proof of income of all household members must be provided for not less than 30 continuous days (4 weeks) prior to application.





6 $87,272
2 $44,958 7 $89,225
3 $55,537 8 $91,239
4 $66,115 9 $93,222
5 $76,693 10 $95,206

The following groups may apply for assistance:

  • All homeowners and renters who pay for their own heating costs
  • All renters whose heat is included in their rent
  • Renters in public and/or private subsidized housing who pay for their own heat and utilities and do not receive a heat/utility allowance
  • SOME RENTERS in public and/or private subsidized housing who heat is included in their rent might be eligible depending on the type of housing subsidy and category of rent. Please call our office for additional information to see if you qualify.
  • Applications are taken by APPOINTMENT only. Appointments may be scheduled by calling 413-272-2209 between the hours of 9:00am - 12:00pm and 1:00pm - 3:30pm Monday through Friday. Only first time applicants should schedule appointments to apply in person.


  1. Current valid pictureID for the Head of Household
  2. Proof of Address
  3. Birth certificates and Social Security cards for all household members
  4. Proof of Income for all household members
  5. Gas & Electric bills (and name of dealer if oil/kerosene/propane
  6. Copy of your lease, HOWEVER, please note, at your appointment you will be required to complete a rental information release form that we will mail to your landlord.  Your file cannot be completed until we receive the completed form back from your landlord.       
  7. Renters receiving a subsidy must bring a copy of the recertification housing sheet or letter from the housing authority.

You will also need to bring all of the following income documentation for all household members (as applicable):

  • Wages (4 most recent pay stubs)
  • Welfare, Social Security, SSI, VA, Workers’ Comp, Pensions (copy of most recent check/stub)
  • Unemployment (copy of DUA claim record)
  • Alimony/Child Support (copy of checks, divorce decree, court order, DOR print out)
  • Bank Interest, Dividends (statement from bank, copies of checks, tax forms)
  • Rental Income (mortgage interest, property tax, water/sewer, insurance, proof of rent received)
  • Self Employment (copy of Federal Tax Return from previous year)

Schedule An Appointment