NEFWC Child Care Resources

Providing access to high quality, affordable child care in Hampden, Berkshire, Hampshire and Franklin Counties

Customer Satisfaction Survey

Need help finding child care?

Safe, affordable child care is what allows many parents to ultimately provide for their families. Without it, education, finding and keeping a job, and ultimate self-sufficiency become not only difficult but sometimes impossible.

New England Farm Workers’ Council is the child care resource and referral/voucher child care program for Western Massachusetts and can give you access to over 1,500 child care providers in the area, many of them bilingual, so you can find the right one for your family.  New England Farm Workers' serves families in Hampden, Berkshire, Hampshire and Franklin counties.

Finding a quality child care program for your child takes time and energy, but it is the most important step toward a successful child care experience. Whether you are trying to find child care for your infant, toddler, preschooler, school age child, or child with a disability, the New England Farm Workers' Council Child Care Counselors are ready to help.

NEFWC offers a free customized service for parents using our comprehensive database of licensed group child care centers, family child care and school age programs throughout western Mass including Hampden, Hampshire, Franklin and Berkshire Counties. While responsibility for selection remains with the parents, counselors working together with parents help assess needs, review available options and provide child care referrals based on the families selected criteria.

Options for your child care search:

Springfield (Hampden County) area phone number:  413.272.2207

Pittsfield (Berkshire County) area phone number:  413.236.5890

Greenfield (Hampshire/Franklin County) area phone number:  413.475.3656

Our toll free number is 866.573.4684


2. Please click the link below to begin your own customized search for child care. (To log into the child care search engine, you will need to have an email address. If you do not have an email address, there are many free email options for you. For example, Yahoo and Hotmail are popular alternatives.)

3. Click here to download*, print, fill out and mail/fax the form to NEFWC at the address below (in order to download this form, you will need Adobe Acrobat Reader - Get Adobe Acrobat Reader)

New England Farm Workers' Council (Hampden County Area)
1628-1640 Main Street, 2nd Floor, Springfield, MA 01103
Fax:  413.746.9743

New England Farm Workers' Council (Berkshire County Area)

141 North Street, Pittsfield, MA 01201

Fax: 413.236.5894

New England Farm Workers' Council (Hampshire/Franklin County Area)

21 Mohawk Trail, Unit 4, Greenfield, MA 01301

Fax: 413.475.3152

In-Home Referrals

For families interested finding someone to come into your home to care for your children please call our office at 413.272.2207 or toll free at 866.573.4684 to receive our In-Home Packet , a 17 page booklet that will guide you through the process. It covers searching for the care, interviewing, writing a contract, your tax responsibilities, etc.

If you need care in Massachusetts, but outside of Hampden, Hampshire, Franklin and Berkshire Counties, visit Mass Department of Early Education and Care for the resource and referral agency in your area.

New England Farm Workers' Council serves Hampden, Hampshire, Franklin and Berkshire Counties in, Massachusetts. However if you need care outside of Massachusetts, please visit

Supported voucher application and child care search process

NEFWC provides a personalized touch to voucher childcare. Please visit your local NEFWC office. You can also review the eligibility requirements online to see if you qualify, or can call (413) 272-2207 with any questions.

Applying for Financial Assistance

If you would like to apply to be placed on the Massachusetts State Centralized Waitlist for an income eligible subsidy, please click here to complete and return a waitlist intake form to New England Farm Workers' Council, 1628-1640 Main Street, 2nd Floor, Springfield, MA 01103 or fax to 413.746.9743.

NEFWC will help eligible parents determine the type of child care most appropriate to their family. This includes finding a program that meets language needs, can accommodate multiple children at the same facility, or has special needs capabilities. NEFWC helps identify the most compatible and convenient licensed family child care program.

Once a provider is selected by parents, New England Farm Workers’ Council will give a written voucher to the family with the daily service rate, the amount of state reimbursement and other contract terms. This voucher can be used to pay for care at the selected provider.

Customer Satisfaction Survey

Resources for child care providers

New England Farm Workers’ Council now allows child care providers to submit openings through an online form. If you are a provider and have any questions about the resource and referral voucher program, please feel free to call us at 413-272-2207.

NEFWC Voucher Child Care office location:

1628-1640 Main Street, 2nd Floor
Springfield, MA 01103

141 North Street, Suite 106- Lower Level
Pittsfield, MA 01201

21 Mohawk Trail Unit #4
Greenfield, MA 01301

Hampshire/Franklin Employment and Training Consortium (Wednesdays Only)
178 Industrial Drive
Northampton, MA 01060


In case of inclement weather please check closing and delay notices on Channel 22-WWLP

Additional child care resources and websites:
More About Voucher Child Care

» Child Care FAQs
» Information for Providers